Privacy Policy | Terms & Conditions
Halcyon Enterprise Inc. is the manufacturer of Selona. Halcyon Enterprise Inc. (“Halcyon,” “we,” “us”)
shares your concerns about the protection of your personal information online. This Privacy Policy
(“Policy”) describes our practices regarding the collection and use of information through our website,
located at www.selonabeauty.com (the “Site”). By using the Site or obtaining any product or
service through this Site, you agree the collection of use of information as set forth in this Policy. If you
do not agree to this Policy, please do not use the Site.
We may from time to time update this Policy. We will notify you of changes to the Policy by posting the
updated Policy on this page. We ask that you bookmark and periodically review this page to ensure
continuing familiarity with the most current version of the Policy.
We do not sell or rent any personally identifiable information that you provide to us. We collect non-
personally identifiable information. When visitors come to our Site, we collect and aggregate
information indicating, among other things, which pages of the Site were visited, the order in which they
were visited and which links were “clicked.” Collecting such information involves logging the IP
addresses, operating system and browser software used by each visitor to the Site. Although such
information is not personally identifiable, it may be possible to determine from an IP address a visitor’s
Internet Service Provider and the geographic location of the visitor’s point of connectivity.
We also use “cookies” and other tracking technologies to collect non-personally identifiable information
regarding you. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive
through your Web browser. Cookies make it possible for us to recognize your browser when you visit our
Site. By doing this, we can personalize your return visits and save you time during checkout. Your
browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of
the Site.
Second, we collect personally identifiable information. In general, our Site uses an order form, a
registration form and a catalog request form so that you can request information, products and services
from us. These forms require that you provide us with personally identifiable information (such as your
name, email address, physical address, telephone number, and credit card number).
Further, where you use the Site to purchase a product or service as a gift or use our gift reminder service,
we will collect from you personally identifiable information regarding the gift recipient or potential gift
recipient.
Non-personally identifiable information
Halcyon uses non-personally identifiable information, such as your IP address and the pages that you
visit on our Site, to help diagnose problems with servers and to administer our Site and improve Site-
related services and features. Your IP address and other non-personally identifiable information also may
be used to gather broad demographic information and to recognize customer traffic patterns and Site
usage trends. This information aids us in merchandising and in developing the design and layout of the
Site.
We also may share aggregated statistical data and other non-personally identifiable information with our
current and potential business partners, and with our service providers. No information will be sold to
third-parties for marketing purposes.
Personally identifiable information
Halcyon uses personally identifiable information collected from you to complete transactions initiated
by you (such as the sale and delivery of products and services). Your personally identifiable information
is also used to get in touch with you when necessary. We may also use personally identifiable
information to contact you to make sure you are satisfied with our goods and services or to find out how
we can serve you better. Further, we may use personally identifiable information to conduct in-depth
marketing research regarding our customers and potential customers. Financial information (credit card
numbers, credit card expiration dates, billing address, and so forth) is used to bill you for products and
services only.
You may, from time to time, receive information from us regarding new features, new products and
services and special offers we think you'll find valuable.
Gift Recipients and Special Offers
As noted above, we collect personally identifiable information regarding gift recipients and people to
whom you may wish to give gifts in the future. This is done in order to accommodate proper gift delivery
to such recipients and remind you of upcoming gift-giving occasions. We do not sell or rent any
personally identifiable information that you provide to us regarding such persons, but gift recipients may,
from time to time, receive offers from us regarding new features, new products and services and special
offers we think they will find of interest. Also we may send marketing offers to gift recipients on behalf of
ourselves and our business partners. Gift Certificates and discount offers can not be combined with any
other offers, including free shipping, and may not be used to purchase addition gift certificates. Gift
Certificates and discount codes expire on the date indicated and all certificates are non-transferrable.
Any attempt to use Gift Certificates or special offer codes in a manner that is not consistent with Selona
policies may be deemed as fraud and the Gift Certificate or special offer may be declined, voided, and
not reinstated at our sole discretion. Gift Certificates and special offer codes may not be used on sale
items or to purchase Gift Certificates, unless otherwise stated. Gift Certificates and gift codes must be
secured by the purchaser and/or bearer and can not be reinstated if lost, stolen, damaged or misused.
A special offer code is any code that the recipient may have received to purchase goods at
www.SelonaBeauty.com or other Halcyon Enterprise website. Only one gift certificate or discount code
may be used per order. Only one special offer code can be redeemed per household.
Service Providers
We work with third parties who provide services, including but not limited to website hosting, order
processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and
other services of an administrative nature. Personally identifiable information, including financial
information, is shared with such third parties for the purpose of providing such services.
Further, we may use selected reputable third parties for marketing, targeting and analysis purposes.
Some of these third parties may be given access to some, or all, of the information that you provide to us
and may use cookies or other tracking technologies in connection with providing their services. To the
extent that we provide your personally identifiable information to such third parties, we seek to restrict
their ability to use such information for their own marketing purposes; however, we cannot be responsible
for the privacy policies or practices of such third parties. These companies are not authorized to use the
information we share with them for any other purpose. We may disclose information you provide to our website
when we believe disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use
and other agreements; or to protect the rights, property or safety of our website, our users or others.
Sale of Our Company
As a natural consequence of the development of our company, we could be sold to another company.
In the event that we are acquired by another company or a significant portion of our assets is sold to
another company, all of the customer information including both financial records and consumer
information that we have collected may be transferred to the new company.
Security of Information
Halcyon seeks to use reasonable security measures to help protect against the loss, misuse and alteration
of personally identifiable information that is under our control. Unfortunately, no security system, or
system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the
foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the
security of our servers, the means by which information is transmitted between your computer, our
servers, or any information provided to us or to any third party through or in connection with the Site.
You provide all such information at your own risk.
Online Surveys
Halcyon sometimes administers online surveys in connection with the Site in which we ask you for
demographic information and opinions. We do not ask you for personally identifiable information as part
of a survey. We use the collected survey data on an aggregated basis to better understand the needs of
all of our customers.
By using our website, you consent to our use of information that is collected or submitted as described in this
online privacy policy. We may change or add to this privacy policy so we encourage you to review it periodically.
Selonabeauty.com reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms
and Conditions as changed. Shipping charges include handling and other fees assessed by our courier service. We
encourage you to review these Terms and Conditions whenever you use this website.
Copyright Notice
All of the Content on the sleonabeauty.com website, including, for example, all of the page headers, images, illustrations,
graphics, audio clips, video clips and text, are subject to trademark, service mark, trade dress, copyright and/or other
intellectual property rights or licenses held by Halcyon Enterprise Inc. and Selonabeauty.com. The entire contents of this
website is copyrighted as a collective work under U.S. copyright laws and all contents is owned by Halcyon Enterprise Inc.
and Selonabeauty.com.
Return & Exchange Policy
Hours of Operation: Our online store is open 24 hours a day. Phone inquiries may be placed
Monday - Sunday 8am - 6 pm est.
For additional information please email us at service@selonabeauty.com
Shipping charges are based on customers address and will be applied at checkout.
At Selona, we stand behind our service, our products and our customers. That is why we have a 100%
satisfaction guarantee behind every purchase. If, for any reason, you or your gift recipient is not
completely satisfied with your gift, we'll exchange it or refund the credit card used for purchase within
14 days of purchase. We are happy to replace a gift with another selection, issue a gift certificate or refund
the credit card used for its purchase. Please note: Personalized gifts may not be returned unless they are damaged.
Additionally, we are unable to refund gift box or gift wrap charges and cannot accept them as a return.
Just repack the gift in its original packaging, if possible, with the packing slip and follow these simple
steps:
Contact our customer service department. Our staff voicemail is available 24 hours a day, seven days a
week. You can contact us directly Monday - Sunday 8am - 6 pm est. by calling 914-574-8183.
Our return shipping address:
Halcyon Enterprise Inc.
Selona Division
70 Holmes Avenue
Hartsdale, NY 10530
For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post)
and retain your receipt. Selona is not responsible for items damaged or lost in transit.
If you are returning a gift because it is damaged, defective or not the correct product, Selona will
provide a prepaid USPS return label or arrange with you an alternative return method.